Effective: September 1, 2023
INTRODUCTION
Titan America LLC and its affiliated business entities (“We” or “Titan”)
are committed to protecting your personal information through our compliance
with this privacy policy. Please read this policy carefully to understand
our policies and practices regarding the collection, storage, use and
disposition of your personal information. By accessing or using our Services
(defined below), you agree to the terms of this privacy policy. Please be
advised that this policy may change from time to time (see Changes to Our
Privacy Policy below). Your continued use of the Services after we make changes
is deemed to be acceptance of those changes, so please check this policy
periodically for updates.
This policy describes the types of information we collect
from you when you visit https://www.titanamerica.com/ or any
website that directly links to this policy, or of any pages, facilities, services,
or capabilities accessible on or by any domain owned by Titan, (collectively,
the “Website”); our telephonic or online services, such as dispatching, product
ordering and delivery; and our mobile applications that directly link to this
policy (via Website, online services, and mobile applications) (collectively
referred to as our “Services”) and our practices for collecting, using,
protecting, and disclosing that information. Mobile applications may also
be subject to a separate privacy policy.
This policy applies to information we collect:
·
Through our Website.
·
Via telephone.
·
In email, text, and other electronic
messages between you and our Services.
·
This policy does not apply to
information collected by:
- Us offline, unless at the time we collected information from you
offline, we provided you with a privacy notice or direct you to the URL
for this policy.
- Any third party, including through any third party application or
content (including advertising) that may link to or be accessible from or
on our Services.
HOW WE
COLLECT INFORMATION
As described in more detail in the following three
sections, we collect information:
·
Directly from you when you provide it
to us.
·
Automatically as you navigate through
the Services.
·
From third parties we engage in
business with.
INFORMATION
YOU PROVIDE TO US
We collect information directly from you when you perform any
of the following functions through our Services:
·
Register to use our Services. We
may ask for your name, phone number, email address, job title, company or
employer, and physical address for your employer/project/delivery site when you
register to use certain components of our Services.
·
Apply for a Job. We ask you for your name, street
address (current and prior), email address, telephone number, citizenship
status, race, ethnicity, gender, veteran status, protected veteran status,
disability status, educational and employment background, certifications, and driving
record information when you apply for a job with us. You may not be required to
provide all of this information in order to submit a job application, depending
on the role for which you are applying.
·
Subscribe. When
you subscribe to email alerts, we ask you for your email address.
·
Contact Us. When
you inquire about our products, or if you wish to contact us to make a
suggestion or report a concern with our business practices, we may ask you to
provide your name, title, company or employer, physical address, email address,
phone number, best time to contact you, and how you heard about us.
·
Conduct Search Queries. Any
information you enter into a search field is provided to us.
·
Conduct transactions. We
collect details of transactions you carry out through our Services.
INFORMATION
WE COLLECT AUTOMATICALLY
As you utilize our Services, we may use automatic data
collection technologies to collect certain information about your equipment,
browsing actions, and patterns, including:
·
Details of your visit(s) to our
Website, including traffic data, location data, logs, and other communication
data, and the resources that you access and use on our Services.
·
Information about the device used to
access our Services and internet connection, including your IP address,
operating system, and browser type.
The technologies we use for this automatic data collection
include:
·
Cookies (or browser cookies). A
cookie is a small file placed on your computer or mobile device. You may
control the use of browser cookies by activating the appropriate setting on
your browser or mobile device. Our Website does not respond to “Do Not Track”
signals. If you reject cookies, you may be unable to access or use certain
parts of our Services.
·
Flash Cookies. Certain
features of our Website may use local stored objects (or Flash cookies) to
collect and store information about your preferences and navigation to, from,
and on our Website. Flash cookies are not managed by the same browser settings
as are used for browser cookies. For information about managing your privacy
and security settings for Flash cookies, see Your Choices.
·
Web Beacons. Pages
of our Website and our e-mails may contain small electronic files known as web
beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs).
These web beacons permit us to, for example, count users who have visited those
pages or opened an email and are used for other related Website statistics (for
example, recording the popularity of certain Website content and verifying system
and server integrity).
THIRD-PARTY
USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES
Some web-based content or applications, including
advertisements, on our Services are served by third parties, including
advertisers, ad networks and servers, content providers, and application
providers. These third parties may use cookies alone or in conjunction with web
beacons or other tracking technologies to collect information about you when
you use our Services. The information they collect may be associated with your
personal information or they may collect information, including personal
information, about your online activities over time and across different
websites and other online services. They may use this information to provide
you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking
technologies or how they may be used. If you have any questions about an
advertisement or other targeted content, you should contact the responsible
provider directly.
HOW WE USE
YOUR INFORMATION
We use information that we collect about you or that you
provide to us, including any personal information in a number of ways:
·
To provide our Services to you, or to generally
improve our Services overall.
·
To provide you with information,
products, or services that you request from us, and to notify you about changes to our products
and/or Services.
·
To provide you with updates regarding
orders or deliveries, and notices about your account/subscription, including
expiration and renewal notices.
·
To provide you with support.
·
To conduct hiring.
·
To allow you to view invoices, pay
your bills online, track orders, track deliveries and view order details.
·
To carry out our obligations and
enforce our rights arising from any contracts entered into between you and us,
including for billing and collection.
·
To fulfill any other purpose for which
you provide it, or in any other way we describe when you provide the
information.
·
To estimate our audience size and
usage patterns.
·
To recognize you when you return to
our Website.
DISCLOSURE OF
YOUR INFORMATION
We may disclose aggregated and anonymized information. In
addition, we disclose personal information that we collect about you or you
provide directly to us as described in this privacy policy:
·
To our subsidiaries and affiliates.
·
To contractors, service providers, and
other third parties we use to support our business.
·
To a buyer of our business or any part
of it or other successor to our business or any part of it in the event of a
merger, divestiture, restructuring, reorganization, dissolution, or other sale
or transfer of some or all of Titan’s assets, whether as a going concern or as
part of bankruptcy, liquidation, or similar proceeding, in which personal
information held by Titan about users of our Services is among the assets
transferred.
·
For any other purpose disclosed by us
when you provide the information.
·
With your employer or similar entity,
or a third party engaged by your employer.
·
With your consent.
We may also disclose your personal information:
·
To comply with any court order, law,
or legal process, including to respond to any government or regulatory request.
·
To enforce or apply our terms of use
or terms of sale and other agreements, including for billing and collection
purposes.
·
If we believe disclosure is necessary
or appropriate to protect the rights, property, or safety of Titan, our customers,
or others. This includes exchanging information with other companies and
organizations for the purposes of fraud protection and credit risk reduction.
THIRD PARTY
LINKS
We may provide links to third party websites or
applications that enable you to share information with your social networks and
to interact with us on platforms that we do not control. These third party
websites or applications may collect or share information about you, but this
Policy does not apply to the practices of those websites and applications. We
encourage you to review the privacy policies and settings on those websites and
applications to make sure you understand the information that may be collected,
used, and shared when you leave our Services.
YOUR CHOICES
We strive to provide you with choices regarding the
personal information you provide to us. We have created mechanisms to provide
you with the following control over your information:
Tracking Technologies and Advertising. You
can set your browser to refuse all or some browser cookies, or to alert you
when cookies are being sent. To learn how you can manage your Flash cookie
settings, visit the Flash player settings page on Adobe’s website. If you
disable or refuse cookies, please note that some parts of this site may then be
inaccessible or not function properly.
We do not control third parties’ collection or use of your
information to serve interest-based advertising. However, these third parties
may provide you with ways to choose not to have your information collected/used.
You can opt out of receiving targeted ads from members of the Network
Advertising Initiative (“NAI”) on the NAI’s website.
ACCESSING AND
CORRECTING YOUR INFORMATION
You may review and update your personal information by contacting
your customer sales representative if you are a Titan customer, or your
assigned Human Resources representative if you are a Titan employee.
DATA SECURITY
Titan uses commercially reasonable measures to secure personal
information in order to protect it from unauthorized access, use, alteration,
and disclosure. However, the safety and security of your information also
depends on you. You are responsible for keeping any username and password for
any provided to you to access any Titan account confidential. Online
transmission of information is not completely secure, and while we do endeavor
to protect your information, we cannot guarantee its security.
DATA
RETENTION
We store your personal information for as long as needed:
to conduct business with you; for the purposes outlined in this policy or at
the time of collection; or to comply with legal obligations, resolve disputes,
and enforce agreements. When the applicable retention period has expired,
we reserve the right to take measures to permanently delete the information,
aggregate it, or anonymize it.
MINORS
Our Website is not intended for minors and we do not
knowingly collect personal information from anyone under 18 years of age. If
you are under the age of 18, do not attempt to use our Services or provide any
information in order to secure our Services. If you believe we might have any
information from or about anyone under the age of 18, please contact us
at titanlegal@titanamerica.com so that we
can remove the child’s personal information.
FOR
INDIVIDUALS IN CANADA
How We Collect, Use, Disclose, and Store Your Personal
Information
The legal basis that we rely on for collecting, using, or
disclosing your information will depend upon the particular circumstances and
province in which you are located, but will in most cases be with your
knowledge and consent when needed. Circumstances where do not need your consent
include:
·
Where we collect, use, or disclose
your information for a particular purpose and give you sufficient notice and a
reasonable opportunity to object or decline such collection, use, or disclosure
within a reasonable time;
·
Where legal, medical, or security
reasons make it impossible or impractical to seek your consent, such as when
collecting information for the detection and prevention of fraud or for law
enforcement;
·
Where the collection, use, or
disclosure of your information would be obvious, you have voluntarily provided
your information, or we have a binding contract with you; or
·
Where the collection, use, or
disclosure if otherwise permitted or required by law.
Aside from the entities to whom we disclose your information,
as listed above, our employees, contractors, and agents who have a legitimate
reason to access or use your information will also have access to your
information that we have collected.
Rights
You may have the following rights depending on the particular
province in which you are located. Some of the rights you may have include:
·
Request access to
your personal information. This may enable you to receive a copy of the
personal information we hold about you, to check that we are lawfully processing
it, and to whom we are disclosing your information. Under certain
circumstances, we may not be able to give you access to information, such as if
such disclosure could reasonably be expected to threaten the life or security
of someone else or it would reveal personal information of someone else.
·
Request correction of
the personal information that we hold about you. This enables you to have any
incomplete or inaccurate data we hold about you corrected, though we may need
to verify the accuracy of the new data you provide to us.
·
Request deletion of
your personal information.
·
Withdraw consent at any time where
we are relying on consent to process your personal information. However, this
will not affect the lawfulness of any processing carried out before you
withdraw your consent. If you withdraw your consent, we may not be able to
provide certain products or services to you. We will advise you if this is the
case at the time you withdraw your consent.
Making a request
To exercise any of the above rights, you must issue your
request to us in writing. You can make a request by mailing your request to Attn: Legal
Department, Titan America LLC, 5700 Lake Wright Drive, Suite 300, Norfolk, VA
23502.
CHANGES TO
OUR PRIVACY POLICY
If we change or update this policy, we will post the
revised privacy policy on this page. The date the privacy policy was last
revised is identified at the top of the page. We encourage you to periodically
review this privacy policy for the latest information on our privacy practices.
CONTACT
INFORMATION
If you have questions or concerns about this privacy policy
and our privacy practices, contact us at titanlegal@titanamerica.com